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Return Policy

Custom parts are unique and cannot be returned or exchanged. (“Custom” indicates that the part was fabricated based on measurements and/or details provided at the time of order/purchase.)


Standard/non-custom parts can be returned or exchanged and are subject to a 25% restocking fee, under the following terms*:

  1. The packaging is unopened
  2. The part is in original/perfect condition and is not damaged in any way
  3. Authorization is obtained; contact us via email (info@germbarriershop.com) with transaction ID within 7 days of receipt order.
  4. Shipping fees are not refundable.

*If the packaging has been opened, and/or the part has been damaged, an additional fee will be assessed which may result in forfeiture of any refund.

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